All Systems Operational
Detection on Demand API Operational
Detection on Demand Portal Operational
DTI Advanced Threat Intelligence (ATI) Operational
Dynamic Threat Intelligence Cloud (DTI) Operational
Email Threat Prevention Cloud – Alpha Data Center Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Email Threat Prevention Cloud - APJ Data Center Operational
Detection Analysis Operational
Email Delivery ? Operational
Portal Operational
Email Threat Prevention Cloud - EMEA Data Center Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Email Threat Prevention Cloud - US Data Center Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Email Threat Prevention Cloud - US Data Center 2 Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Helix Portal – APJ Operational
Helix Portal - EMEA Operational
Helix Portal - US Operational
Test Only - Subscription Verification ? Operational
Trellix ePO - SaaS: AP-South (IND001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: AP-Southeast I (SGP001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: AP-Southeast II (AU001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: EU-Central (EU001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West I (USW001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West II (USW002) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West III (USW003) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West IV (USW004) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix Global Threat Intelligence (TGTI) Operational
AP-Northeast (Japan) Operational
AP-Southeast (Singapore) Operational
AP-South (India) Operational
EU-Central (Germany) Operational
EU-West II (United Kingdom) Operational
US-East I (United States) Operational
US-East II (United States) Operational
US-West I (United States) Operational
US-West II (United States) Operational
SA-East (Brazil) Operational
Trellix EDR - US-West ? Operational
Portal ? Operational
Trellix EDR - US-East ? Operational
Portal ? Operational
Trellix EDR - EU-Central ? Operational
Portal ? Operational
Trellix EDR - Australia ? Operational
Portal ? Operational
Trellix EDR - India ? Operational
Portal ? Operational
Trellix EDR - Canada ? Operational
Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 19:05 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 19, 18:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:35 UTC
Scheduled - Trellix will complete scheduled maintenance on ePO SaaS commercial infrastructure for AU001 partition on 19, July 2024.

During this maintenance window the following areas will be impacted:
ePO Application and Event services will not be available - ePO Console, Endpoint policies and properties, Events - DLP incidents/Web proxy DLP/FRP/Threat Events, Automatic Response, EDR tenant on-boarding, Real time search, ePO API
Cloud Directory Services and TIE SaaS will be disrupted
Customer endpoints will continue to be protected.

Jul 19, 17:32 UTC
Completed - The scheduled maintenance has been completed.
Jul 19, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 12:30 UTC
Scheduled - Trellix will complete scheduled maintenance on ePO SaaS commercial infrastructure for AU001 partition on 19, July 2024 from 12:30 - 14:30 UTC.

During this maintenance window the following areas will be impacted:
ePO Application and Event services will not be available - ePO Console, Endpoint policies and properties, Events - DLP incidents/Web proxy DLP/FRP/Threat Events, Automatic Response, EDR tenant on-boarding, Real time search, ePO API
Cloud Directory Services and TIE SaaS will be disrupted
Customer endpoints will continue to be protected.

Jul 15, 10:12 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.