All Systems Operational
Detection on Demand API Operational
Detection on Demand Portal Operational
DTI Advanced Threat Intelligence (ATI) Operational
Dynamic Threat Intelligence Cloud (DTI) Operational
Email Threat Prevention Cloud – Alpha Data Center Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Email Threat Prevention Cloud - APJ Data Center Operational
Detection Analysis Operational
Email Delivery ? Operational
Portal Operational
Email Threat Prevention Cloud - EMEA Data Center Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Email Threat Prevention Cloud - US Data Center Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Email Threat Prevention Cloud - US Data Center 2 Operational
Detection Analysis Operational
Email Delivery Operational
Portal Operational
Helix Portal – APJ Operational
Helix Portal - EMEA Operational
Helix Portal - US Operational
Test Only - Subscription Verification ? Operational
Trellix ePO - SaaS: AP-South (IND001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: AP-Southeast I (SGP001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: AP-Southeast II (AU001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: EU-Central (EU001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West I (USW001) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West II (USW002) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West III (USW003) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix ePO - SaaS: US-West IV (USW004) ? Operational
Portal ? Operational
Endpoint Communication ? Operational
Protection Updates [Repositories] ? Operational
Trellix Global Threat Intelligence (TGTI) Operational
AP-Northeast (Japan) Operational
AP-Southeast (Singapore) Operational
AP-South (India) Operational
EU-Central (Germany) Operational
EU-West II (United Kingdom) Operational
US-East I (United States) Operational
US-East II (United States) Operational
US-West I (United States) Operational
US-West II (United States) Operational
SA-East (Brazil) Operational
Trellix EDR - US-West ? Operational
Portal ? Operational
Trellix EDR - US-East ? Operational
Portal ? Operational
Trellix EDR - EU-Central ? Operational
Portal ? Operational
Trellix EDR - Australia ? Operational
Portal ? Operational
Trellix EDR - India ? Operational
Portal ? Operational
Trellix EDR - Canada ? Operational
Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - All services are operational and we have identified the root cause to resolved this incident.
Apr 12, 09:46 UTC
Monitoring - Normal email routing is back in place and we continue to monitor in order to fully identify the cause of the email processing delays. We will update status here when we feel comfortable that we can provide proper root cause.
Apr 12, 09:38 UTC
Identified - Fix is applied, it might take some time to clear the queued emails.
Apr 12, 08:54 UTC
Investigating - We are seeing email delivery delays in APJ region
We are debugging the root cause

Apr 12, 06:38 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.